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| About Us Funky silver] are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at [sales@funky-silver.co.uk]. IMPORTANT NOTE: Sales and product advice call 0118 9693685 For despatch or delivery queeries please call 0118 9693685 |
| Making A Purchase By submitting an order, you are accepting the Terms and Conditions of the funky-silver web site. Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Should you have any dificulties using the shopping cart, the most common problem being multiple purchases of the same product showing in the cart. Look towards the top of the page, click view basket, you can then tick the box marked remove and then click the button "update" then just start your order again. We accept Visa and MasterCard switch and Solo. All prices shown on the website are for online automated purchases only. We are UNABLE to process orders by phone, due to our accounting systems ALL purchases must be made online. Thankyou for your co-operation Terms and conditions of sales and purchases made in our online shop are regulated by the relevant laws laid down in the United Kingdom only. Prices shown on funky-silver.co.uk or any affiliate website or other website advertising goods on behalf of funky-silver are for guidance only. Below is an excerpt taken from the UK trading standards website 2004 http://www.tradingstandards.gov.uk/cgi-bin/calitem.cgi?file=ADV1011-1111.txt "The Price is Right! Under law, a retailer is entitled to decide the price he wants to charge for his goods. The price on display is simply what the law calls an invitation to treat. In the same way you don't have to buy goods from anyone, a retailer is under no obligation to sell you anything. You cannot insist that a shop sells you anything at a marked price, whether or not they have made a mistake. The law does not allow prices to be fixed and, contrary to common belief, goods are not subject to price controls." Telephone 0118 9693685 Please note that for administrative reasons we cannot take deposits or hold goods without payment in full. Your credit / switch card is charged in full at the time of ordering |
| Shipping And Handling Delivery is Free for Recorded First Class postage, a 5 - 7 working day delivery service to Europe can be arranged typically at the local rate for the desintination, please contact us for details of other destination charges, shipping will either be using private Courier service or Royal Mail (depending on the total weight of your order). If you do not agree with the delivery charges added to your order you can cancel your order at this stage. Shipping goods OUTSIDE the UK :- We regularly ship goods to European and Worldwide destinations, please call the number for quote or email sales@funky-silver.co.uk Phone 0118 9693685 |
| Delivery Schedule We endevour to despatch your jewellery with 48hrs. If there is any problems with your order, we would like to contact you. |
| Tax Charges All prices are inclusive of UK VAT @ 17.5%. If necessary we can refund VAT please contact us for details |
| Credit Card Security When the order is processed it will be encrypted using the latest Industry Standard Protocols and processed by WORLDPAY Ltd, PROTX, and PayPAL. Information on this can be found at www.worldpay.com or https://www.protx.com/company/whoweare.asp . All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee In addition to normal manufacturers guarantees all of our products come with a our own 30 day money back guarantee. If you have any queries concerning your order please feel free to contact us on 0118 9693685. This line is available Monday to Saturday from 8am - 6pm The 30 day money back guarantee does not affect your statutory rights. Any returns made due to the goods being faulty are returned at our cost and a full refund will be made. Returns made due to the customer changing their mind or any other reason will be the customers responsibility to pay for shipping back to us and we will refund the cost less shipping charges agreed prior to pickup. |
| Privacy Policy Funky-Silver do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy If a faulty item is delivered or it is not the item ordered, the customer will be offered a replacement. If this is not satisfactory a full refund will be offered. Faulty items must be returned within 30 days if a refund is to be issued. This does not affect your statutory rights as a consumer. Order cancellation must be done within 30 days of receiving the goods. If the goods are returned for any reason other that being faulty i.e. not wanted, the return postage will have to be paid by the customer. |
| Remittance Terms Please note that for administrative reasons we cannot take deposits or hold goods without payment in full. Your credit / switch card is charged in full at the time of ordering |
